Shipping & Digital Delivery Policy
Last updated: October 8, 2026
Live Oak Nest primarily provides home decorating inspiration, DIY projects, creative resources, and product recommendations. Certain digital products featured on Live Oak Nest are sold and fulfilled through our affiliated storefront, The Pretty Nest at ThePrettyNest.com.
Digital Products
Unless otherwise stated on the individual product page, digital products connected to Live Oak Nest are delivered electronically and no physical item will be shipped.
Depending on the product, access may be provided through:
- an order confirmation page
- a downloadable file
- an emailed access link or access card
- a private online portal
- account or login instructions
Most new digital products featured on Live Oak Nest are purchased through ThePrettyNest.com and are subject to The Pretty Nest’s Shipping & Digital Delivery Policy.
Legacy Purchases Through Live Oak Nest
Some older or legacy digital products may still be purchased directly through LiveOakNest.com.
For those purchases, access is generally provided electronically after successful payment.
Please make sure the email address entered at checkout is correct.
If you do not receive expected access information:
- check your spam, junk, and promotions folders
- confirm that you used the correct email address at checkout
- contact us if you still cannot access your purchase
We are happy to assist with reasonable delivery or access issues.
No Physical Shipping
Live Oak Nest does not currently operate as a general physical-product storefront.
Digital purchases do not incur physical shipping charges.
If Live Oak Nest offers a physical product in the future, any applicable shipping costs, delivery estimates, and additional shipping terms will be clearly stated on the product page or during checkout.
Third-Party Purchases
Live Oak Nest may recommend products sold by third-party retailers through affiliate links.
Live Oak Nest does not process, fulfill, or ship those third-party purchases.
Shipping costs, delivery times, returns, and order support for third-party purchases are governed by the retailer where the transaction was completed.
Delivery Timeframes
Digital purchases made directly through Live Oak Nest are generally delivered immediately following successful payment.
Delivery may occasionally be delayed due to technical issues, payment processing delays, email filtering, or circumstances outside our direct control.
If you experience a problem accessing your purchase, please contact us for assistance.
Purchases Through The Pretty Nest
Most new digital products, workshops, seasonal collections, printables, and creative resources featured on Live Oak Nest are sold through ThePrettyNest.com.
Purchases completed through The Pretty Nest are governed by The Pretty Nest’s applicable customer policies, including its Shipping & Digital Delivery Policy and Refunds & Returns Policy.
Contact
If you have questions about a purchase made directly through Live Oak Nest, please contact us through the Contact page on LiveOakNest.com.
For purchases completed through The Pretty Nest, please contact us here.